In 2020, mobile ordering, food delivery, and curbside pickup restaurants transformed from mere conveniences to real lifelines for customers. To keep up with rising demand, expectations, and competition, restaurants have had to improve their curbside experience on crucial aspects like safety and convenience.
Many struggled to adapt to the new normal created by the pandemic, but winners also emerged who not just handled the pressure but thrived. We sampled 9 of the nation's largest restaurant chains to find out what ingredients make a Michelin-Star curbside experience in 2020. Download the eBook now to get insights and learnings from those who have overcome these challenges.